Accessibility declaration

Bank Gospodarstwa Krajowego is committed to making its website accessible in accordance with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to the website 100years.bgk.pl.

Publication date of website: 2023-12-29.

Date of last significant update: 2024-03-29.

Compliance status

This website is compliant with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities.

Preparation of this accessibility statement

The statement was prepared on: 2023-12-29
The statement was prepared based on the self-assessment carried out public entity.
Date of last statement review: 2024-03-29.

Keyboard shortcuts

On the website you may use navigation and standard keyboard shortcuts.

Feedback and contact details

There are problems with this website that you think result from failing to comply with digital accessibility requirements? You need information in the form other than presented on the website? Contact us!

In your notification please include:

• website address where the content is non-accessible for You
• your name and surname
• your contact data (e.g. telephone number, e-mail)
• the way in which you wish to receive information (e.g. large print, Braille, sound information).

The person responsible for digital accessibility and sharing content from this website is Julita Dul-Tomczuk, the accessibility coordinator. In case of availability problems, please contact us via e-mail – dostepnosc_koordynator@bgk.plor by BGK line +48 22 475 88 88.

Handling accessibility notifications and complaints

We will reply to your notification as soon as possible, no longer than within 7 days upon receiving it.

We will inform you if this term is too short for us. In this information we will give you a new deadline up to which we will correct the errors filed by you or we will prepare the information in alternative way. The new deadline will not be longer than 2 months.

If we are not able to provide digital accessibility of the website or its content from your notification, we will propose you an alternative access to it.
If our actions are not satisfactory for you, you may file a complaint to the accessibility coordinator in BGK:

• electronically
  • via e-mail dostepnosc_koordynator@bgk.pl
  • electronic incoming correspondence BGK box ePUAP: /BGK/SkrytkaESP
• by phone: 22 475 88 88 (cost of calls depending on your telephone provider)
• by post sent to any regional BGK office
• personally – orally or in writing, in any regional BGK office
• or you may contact the Commissioner for Human Rights and request the Commissioner to intervene in a given matter.

Architectural accessibility

VARSO 2 building at ul. Chmielna 73, 00-801 Warsaw

The building has the “Barrier-free facility“ certificate.

The public spaces occupied by the bank are not accessible to the public. Persons who have made an appointment with a bank employee, registered at the reception desk of the bank and downloaded an access card can enter the bank.

1. There are 3 entrances to the building: two from Chmielna Street and one from the parking at Al. Jerozolimskie. At the entrance there are revolving doors and a classic door (with a button) that can be used by e.g. people in wheelchairs or with suitcases.
2. The elevators are designed to accommodate people with disabilities. The elevators have, among other things, a door-closing restraint system, handrails and audio information and voice communicators inside the cabs.
3. Toilets adapted to the needs of people with disabilities are located on each floor. On the ground floor such toilets are located in the transverse main lobby, to the right of the reception desk.
4. Evacuation procedures take into account the evacuation of a person with a disability.
5. Parking spaces. There are three parking spaces designated for people with disabilities in front of the building on Chmielna Street. Such spaces are also located in the underground parking lot, accessible by ticket.
6. Guide dog. You may enter the building with a guide dog.
7. Polish sign language interpreter. The bank provides the possibility of remote connection with Polish sign language interpreter via the bank’s website or directly in BGK’s headquarters (reception).
8. The door leading to BGK Conference Center in elevator halls A is fitted with special actuators for automatic door opening. Such actuators are also fitted on other floors (4a, 5b, 6ac, 8c) to allow our employees to move freely.
9. The induction loop is located at the reception desk. It is also possible to use the induction loop during meetings with clients.

Central Tower Building – Al. Jerozolimskie 81

The public spaces occupied by the bank are not accessible to the public. Persons who have made an appointment with a bank employee may enter the bank. You can move around the bank only when accompanied by a BGK employee.

1. The main entrance is from Tytus Chałubiński Street, corner of Al. Jerozol\nimskie. Revolving doors and swing doors lead to the entrance.
2. There is a reception desk in the hall on the ground floor opposite the entrance. On the left side of the reception there are elevators adapted to the people with different needs.
3. On each floor there are marked toilets adapted to the needs of people with disabilities.
4. Evacuation procedures take into account the evacuation of a person with a disability.
5. Parking places. There are widely accessible parking spaces designated for people with disabilities in Al. Jerozolimskie and on Nowogrodzka Street. There are no architectural barriers between them and the building.
6. Guide dog. You may enter the building with the guide dog.
7. Sign language interpreter. The bank provides the possibility of remote connection with Polish sign language interpreter via the bank’s website or directly during the meeting with the bank’s employee.
8. It is also possible to use the induction loop during meetings with clients.